Case Study: 20-Video Microlearning Campaign
Microlearning Video Series for Product Adoption
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Objective:
The organization was preparing to launch a new product and needed a scalable way to onboard thousands of users quickly. The goal of this project was to accelerate adoption, reduce support tickets, and ensure users felt confident using the new platform.
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My Role:
I served as Content Lead and Multimedia Producer, responsible for the end-to-end design and execution of the campaign. I collaborated closely with subject matter experts, marketing, and creative teams — including an external production partner — to deliver a polished, engaging video series.
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Strategy & Approach:
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Designed a 20-episode microlearning campaign broken into short, focused lessons (2–4 minutes each).
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Applied visual storytelling, graphics, and narration to simplify complex product features into digestible learning moments.
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Optimized for delivery across multiple channels: LMS, product help center, and social-style learning feeds.
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Leveraged AI-powered tools to streamline scripting, generate graphics, and accelerate editing — reducing turnaround while maintaining brand consistency.
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Execution:
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Scripting & Storyboarding: Outlined each episode to follow a problem → solution → demo format.
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Video Production: Recorded and edited content using Adobe Premiere Pro, Camtasia, Canva, and Adobe Creative Cloud tools.
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Graphics & Branding: Designed thumbnails, intro animations, and lower-third graphics to reinforce brand identity.
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Collaboration: Coordinated SME reviews and cross-functional approvals to keep the project on track.​
Results & Impact
Successfully launched 20 videos in a single 2 Week Sprint.
Contributed to a measurable increase in product adoption during the launch period.
Helped reduce customer support calls related to onboarding and initial product use.
Campaign structure was later adopted as a template for future product launches.
Received positive internal and external feedback on clarity, design quality, and accessibility.
Tools
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Video & Multimedia Production: Adobe Premiere Pro, Camtasia, Canva, Adobe Creative Cloud (Photoshop, Illustrator, After Effects)
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Instructional & Interactive Tools: Articulate Storyline 360, Articulate Rise
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LMS & Distribution: Docebo LMS, Vimeo, internal product help center
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AI-Powered Tools: ChatGPT, Microsoft Copilot, Canva AI, Articulate AI
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Collaboration & PM: Smartsheet, Jira, Confluence, Slack, Microsoft Office Suite
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Skills
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Digital Media Strategy & Campaign Leadership
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Content Marketing & Roadmap Development
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Video Production, Editing & Motion Graphics
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Graphic Design & Visual Storytelling
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Podcast/Voiceover Production & Audio Editing
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UX/UI Design for Content Platforms
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AI-Powered Content Creation & Scaling
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Data-Driven Storytelling & Campaign Optimization
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Stakeholder & Cross-Functional Collaboration
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Agile Project Management & Team Leadership
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